Telecommuni­cations, Media and Technology Services

Fretec is an independent Irish telecommunications, media and technology partner. We work with government agencies, SMEs and larger organisations that need reliable communications, secure networks and practical technical support.

We advise, design, deliver and support across VoIP telephony, unified communications, WiFi, network infrastructure, cloud solutions architecture, security, monitoring and automation.

Based in Ireland, we are vendor-agnostic and ISO 27001 aligned. We work to make your systems stronger, not more complicated.

We review how your systems are set up today and identify what’s causing downtime, slow performance or unnecessary risk. Then we fix it.
This includes:

• Infrastructure reviews and technical audits
• Performance troubleshooting and root cause analysis
• Monitoring and alerting strategy
• Automation of repetitive operational tasks
• Service reliability improvements

If your network, telephony or cloud environment feels fragile, we make it robust.

If you have a defined need maybe a migration, integration, rollout or new system, we design and deliver exactly what’s required. No over-engineering or unnecessary extras.
This includes:

• Network and telecommunications projects
• VoIP and unified communications deployment
• Vendor selection and technical solution design

If you need senior technical capability without hiring permanently, we can help.
We embed, support and mentor your team, then leave you stronger than before.
This includes:

• Fractional technical leadership
• Engineering escalation support
• Documentation and knowledge transfer
• Service improvement plans
• Capability assessment

Fretec designs and supports business telephony systems and modern voice platforms.
Services include:

• VoIP telephony and SIP trunking
• Hosted PBX, on-premise PBX and hybrid telephony
• Microsoft Teams calling and Direct Routing
• Skype for Business legacy support where required
• Call routing, dial plans and number management
• Voice quality troubleshooting and QoS optimisation

  If you’re searching for VoIP, business phone systems, SIP trunks or unified communications support, this is where we help.

WiFi can be unpredictable without proper planning. We make it stable and measurable in both high-density and low-density environments.
Services include:

• WiFi site surveys and RF design
• Heatmaps and access point planning
• Enterprise WiFi installation
• Secure authentication (WPA2/WPA3, 802.1X)
• Guest WiFi and captive portals
• Ongoing WiFi monitoring and optimisation
• We work across multiple vendors including Ubiquiti, Ruckus, Fortinet, Meraki, Cisco, Aruba, Alcatel, Zyxel and Samsung.
• If you need enterprise WiFi in Ireland, managed WiFi or wireless network troubleshooting, we can support you.

Strong networks are the foundation of modern organisations.
Fretec designs, reviews and supports:

• LAN switching and VLAN architecture
• WAN connectivity and resilience
• SD-WAN planning and rollout
• Network segmentation and security zoning
• Firewall policy design and NAT configuration
• Secure remote access solutions
• Network monitoring and documentation

Whether you need a network engineer, managed network support or SD-WAN guidance, we provide independent expertise.

Cloud should reduce friction, not increase risk.
We help organisations adopt cloud in a controlled and practical way.
Services include:

• Cloud architecture design
• Cloud readiness assessments
• Cloud migration planning
• Hybrid cloud connectivity
• Identity and access basics
• Governance and cost control guidance

If you’re looking for a cloud solutions architect or support with cloud migration and governance, we can help.

Security improvements should be practical and proportionate.
Fretec provides:

• Network and communications security reviews
• Secure configuration and hardening advice
• Access control and MFA readiness
• Support for ISO 27001 aligned processes
• Risk reduction strategies

We focus on reducing real-world risk without creating unnecessary bureaucracy.

You can’t fix what you can’t see.
We design monitoring and alerting that makes sense and automate the repetitive tasks that waste time.

Services include:

• Infrastructure monitoring strategy
• Network and system alerting
• Log visibility and incident response basics
• Automation of common operational tasks
• Reliability and resilience improvements

If you need infrastructure monitoring, IT automation or operational reliability support, we can step in.

• Government agencies
• Small and medium-sized enterprises (SMEs)
• Multi-site organisations
• Remote and hybrid work environments
• Organisations with critical communications requirements

We’re independent and vendor-agnostic. Our job is to recommend what works for you.

If you need support with VoIP, WiFi, network infrastructure, cloud architecture, security or monitoring, get in touch.